Frequently Asked Questions (FAQ)

Find answers to common questions about our products, ordering process, shipping, and more. If you need further assistance, feel free to contact us.

What sportswear products do you supply?

We supply a variety of sportswear, including activewear, workout clothes, performance gear, and accessories.

Do you ship internationally?

Yes, we offer worldwide shipping for all our products.

What is the minimum order quantity (MOQ)?

The MOQ depends on the product, generally ranging from 100 to 500 units per style.

How can I place an order?

You can place an order by contacting us through our website or via email with your order details.

Do you offer custom designs?

Yes, we offer custom colors, logos, and designs. Contact us for more details.

What are your payment methods?

We accept bank transfers, credit cards, and PayPal. Payment terms will be agreed upon during order confirmation.

Can I get a sample before placing a bulk order?

Yes, we offer samples for review before placing a larger order.

What is your return policy?

Returns are accepted for defective or incorrect items, but customized products cannot be returned.

How long does it take to receive my order?

Orders typically ship within 7-10 business days, with delivery taking 7-20 business days depending on location.

Do you offer discounts on bulk orders?

Yes, we offer discounts for large orders. Please contact us for a quote.

How do I track my order?

Once shipped, you will receive a tracking number to monitor your order’s progress.

Can I modify my order after placing it?

Changes can be made if the order has not been processed yet. Please contact us as soon as possible.

What is the lead time for custom orders?

Custom orders typically take 3-4 weeks, depending on design complexity and quantity.

Can I choose specific materials for the products?

Yes, we offer a range of fabrics and materials for you to choose from for your custom orders.

Do you provide branded packaging?

Yes, we offer branded packaging options to match your company’s branding needs.

Is there a price list available?

Pricing varies based on product type, quantity, and customization. Please contact us for a quote.

Can I request specific sizes for my order?

Yes, we offer size customization based on your requirements.

How do I get a quote for a bulk order?

Simply reach out to us with the details of your order (product type, quantity, and customizations), and we’ll provide a detailed quote.

Do you have any eco-friendly options?

Yes, we offer eco-friendly fabrics and sustainable production options. Contact us for more information.

Can I order a small sample batch before committing to a larger order?

Yes, we allow customers to order small batches to assess the product quality before placing a larger order.

FAQ’s